Full Business Support
With Full Business Support, Clear Computing supports your business with a staff of trained experts. We provide technical help about using our products, phone and online training to get you started, and business guidelines and practices based on our many years supporting businesses like yours.
We offer a full range of support options to match your needs. These include:
- Live Chat
- Remote desktop access so we can see issues to make resolution faster
- Windows 7, 10 and XP
- Android portable devices
- Ticketing tracking system for 7x24 support
- Online status dashboard to know availability and response time on online services
- YouTube video channel - subscribe and get notifications of all new business and training videos as they are released
- Knowledge Base
- Best business practices
- Business tips and tricks for your market to make life easier
- Tools to support specific market segments, e.g., rolloffs, portable toilets, black oil, etc.
- How-to video library
- Software updates details
- Weekly covering industry directions, product enhancements and previews of future features
- Online covering TAC online and web service enhancements and changes
- Status newsletter designed to keep you in the know
- Phone support for the one-on-one contact needed to solve tough problems
Full Business Support pricing is 10% of total monthly billing for supported services.
For more information or to sign up, call our sales team at 1-888-33-CLEAR (1-888-332-5327). We'll help you match our software and services to your company's needs.