We answer common questions about our software and services.
Total Activity Control Online
Why is Total Activity Control the right answer?
Going to the cloud has many advantages, such as saving you the costs and worry associated with maintaining your own data server. With Clear Computing’s experience, technical know-how, and great support, your business is served anytime, anywhere with the features you need to run your business. See why we’re the industry best or find out more about Total Activity Control.
What if we lose Internet connection?
If you lose your main internet connection, you have several options to continue to run your business.
- Use your iPhone, iPad, smartphone, or cellular tablet to access Clear Computing online.
- Use your smartphone as a hotspot for your laptop’s Wi-Fi connection.
Move to another location that has internet, such as your home or a cafe.
Payment and Cancellation
How are payments made?
You must pay for services with a valid credit or debit card which will be billed at the beginning of each month. Clear Computing will automatically renew your monthly or annual Services at the current rates, unless the Services are cancelled or terminated under this Agreement. We will notify you is your card has reached its expiration date.
What if I want to cancel?
You may cancel your subscription at any time.
Is my data safe?
All Total Activity Control Online data is stored in fully staffed data centers. In order to protect your data, Clear Computing automatically makes backups of your Total Activity Control data and files every night. We store a full backup of your Total Activity Control data, map images and all images that are part of the document management feature for the last seven calendar days.
What happens to my company data after I cancel?
After you cancel, your online TAC company data will be converted to a read-only format, which will remain accessible for 30 days from the date of cancellation.
You can receive a copy of your data (electronically or on a memory stick), which you can download to your computer ($49.99 charge subject to change).
You may also choose to have a complete operational system setup on your own computer with your data (certain conditions apply, e.g., computer must meet our requirements for CPU, memory, etc.), for a fee based on the current cost of a purchased system.