Posted Bymickie on April 16, 19100 at 15:58:50:
IT WOULD BE VERY HELPFUL IF THE LEDGER & STATEMENT WOULD GIVE THE OPTION TO PRINT BY DATE OF SERVICE ORDER RATHER THAN ALWAYS THE INVOICE NUMBER-OUR COMPANY USES THE PRE-PRINTED TICKETS -THIS WOULD BE VERY HELPFUL WHEN CALLING ACCOUNTS FOR COLLECTIONS AND ALSO FOR THE CUSTOMER TO SEE THE STATEMENT WITH THE OLDEST CHARGE FIRST.
ALSO THE ORDERED BY ON THE INVOICE-- WE HAVE SEVERAL CONTACTS WITHIN THE SAME COMPANY-THE JOB IS NOT ALWAYS "CALLED IN BY" THE SAME PERSON AND SAME JOB AREA. THE WORK ORDER WOULD BE A GREAT PLACE TO HAVE THE ORDERED BY NAME AND PHONE NUMBER-WE USE THIS AREA AS CALLS COME IN THE OFFICE TO PLACE ALL JOB INFORMATION IN-WE NOW HAVE TO INDICATE IN THE INSTRUCTIONS WHO "ORDERED" AND PHONE NUMBER OF THE PERSON ORDERING THE JOB.
THANKS FOR TAKING THE TIME TO LOOK AT THIS! PLEASE LET ME KNOW WHAT YOU THINK.
MICKIE