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Fitting the Pieces Together: A Guide to Office Operations for the Liquid Waste, Portable Toilet & Septic Pumping Industries |
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All the costs associated with your business must be paid for by the services you provide to your customers. Outstanding receivables, future business and referrals come from customer accounts. The list of your customers and the services you have provided represents your revenue base and your company. It is used to:
Minimize customer shopping by supplying accurate service history
Increase referrals by supplying timely and accurate information
Serve as a base for future revenue, i.e., marketing
Increase revenue by properly tracking receivables, i.e., collecting outstanding moneys
Since all this work takes time and effort, you may want to consider automating this work.