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Support > Frequently Asked Questions
Common questions about using our software.
Customers
- How can I delete the sample customers?
- How can I add a new customer site location without re-typing billing address?
- How can I add a customer without a zip code?
- Can I delete a customer?
- Can I record special rates for selected customers?
- What is the best code to use in the "Customer Group Code" to link multiple sites together?
- Can I add a new reference field without leaving the customer master?
Invoicing
- How can I cancel an invoice?
- Is there a way to add a note to an invoice?
- Is there a way to get the invoice number to match the receipt book number?
- Can we use Clear Computing software and use the same invoice numbers that come pre-printed on the receipt books?
- How do I post adjustments to invoices with Accrual-based accounting systems?
- We use pre-numbered ticket books and want to use the same numbers for our work orders and invoices in the computer. Is this possible?
Billing
- How can I bill customers in arears and advance?
- Is there a way to print estimates for my customers?
- How do we handle the posting of credit cards payments?
- We have a portable toilet company and are billing every 28 days, once a month. Can the Portable Toilet software bill this way?
- Is there a fast way to get balances for all accounts linked by a group code?
- Can we use the septic system to bill rentals of portable toilets? We are using the septic software and run 30 portable toilet units for special events. Is there any way to bill these events using the septic software?
Inventory
Software
- How can I use Quicken and Rent, Route & Service to generate a monthly Profit & Loss statement?
- I have a PC at home and at work. How can I work at home during the week ends?
- We have three Septic Companies with different names. Can we run all three on a single computer?
- Can I run Portable and Septic at the same time on the same computer?
