Dispatch Work Order - Mapping Tools

Bring up the Work Order Dispatch screen.  This shows work orders on a street map, identified by color-coded icons on the map.  The form also contains a grid which displays the work order information.

 

To select the work order and dispatch it:

 

  1. Lasso the work order by holding the left mouse button down and moving the mouse to circle the area on the map that has the work order location.  

  2. Then select the Lasso tool from the right-click action menu or from the row of tool buttons on the  menu bar to assign the lassoed work order to a route/driver.

  3. Click Exit.  

 

You may also select the work order on the grid, and using the right-click action menu, select Edit.  This will bring up the individual work order in the work order edit form, so you can change the route, driver, etc. Once you have changed all the work orders as needed, click the Refresh button on the button tool bar to see the new color coding of work orders.

 

To optimize the route, select the route on the grid, and right-click to pop up the action menu. Select optimize to have the route ordered to minimize driving time and distance.  Click Save to record the new route.

 

You may print the map for the drivers.

 

To print the work orders and driver route sheet, go to the Main Menu and select Reports/Dispatch.  The driver route sheet will print the work order stops in the correct order.