Getting Started
Tutorials
What's New in This Release
Setting Up The System
Business Activities
Business Activities for Fuel Delivery
Business Activities for Portable and Trailer Rentals
Business Activities for Septic and Liquid Waste Haulers
Business Activities for Sold Waste Haulers
Business Activities for Delivery and Service
Forms
Features
Other Topics
    Fitting the Pieces Together: A Guide for the Liquid Waste Industry
       Welcome to Fitting the Pieces Together
       Forward
       Acknowledgments
       Section One: What is the Price of Doing Business?
       Stress
       Time
       Quality of Life
       Money
       Calculating the Cost of Doing Business: Money
       Cost Calculation Table
       Cost savings
       How To Grow Your Business "Three Step"
       Step One - Improve Your Operational Limits
       Step Two - Grow In Areas Where You Feel Competent
       Step Three - Measure Twice, Cut Once
       Compensation - Straight Time or Commissions
       Productivity Improvements
       Lower Turnover
       Lower Equipment Costs
       Type of Commission Systems
       The ABC's of Accounting
       Fixed And Non-Fixed (or indirect and direct)
       Revenue By Market Segment
       Revenue Reporting
       Which Accounting Software Should You Use?
       Office Automation
       Guidelines On Deciding To Automate
       Operations Management Systems
       Activities or Cost Centers for Septic Pumping
       Section Two: Scheduling, Dispatch and Routing
       Scheduling
       Dispatch
       Routing
       Scheduling Tools
       Routing, Continued
       Routing, Part 3
       Dispatching
       Section Three: The Portable Rental Business
       Service Alternatives for a Portable Business
       Billing Alternatives for a Portable Business
       How Portable Toilet Companies Lose Money
       Collections: Money, Money Who's Got YOUR Money?
       CREDITS - Whose Money Is It Anyway?
       When The Competition Hits - "Don't Panic"
       Second Unit Or Second Service: How To Choose
       Competition Is Bumping Your Units From Existing Sites
       Pricing of Service
       Delivery and Pickup: Utility Routing
       Managing the Phone Contact
       Dispatch / Paper Work / Scheduling the Work
       Charging Alternatives
       Driver Service Route Management: Alternatives
       Section Four: Septic, Sewer & Drain Cleaning Business
       Guide Lines On Deciding To Automate
       Features for a Septic Pumping Records Management
       Service Alternatives for the Septic Business
       Un-bundled Services
       Billing Alternatives for a Septic and Sewer and Drain Business
       Septic Service Contracts - A Chicken or an Egg?
       Contract Septic Tank Service
       Terms of Service
       Dispatching: Pump Routing for the Septic Business
       Residential Customer Demand Scheduling
       Residential Customer Scheduled Service
       Commercial Customer -Scheduled Service
       Commercial Customers - High Volume
       Septage Management: More Than Just Dollars per Gallon
       How Much Does It Cost To Dispose Of Septage?
       Septage Records Management
       Section Five: Computers in Your Business
       Short Course on Purchasing a Personal Computer
       Should You Upgrade Your PC?
       When Does Your Business Need Multiple PCs?
       Networking Multiple PCs
       Why Windows
       Which Printer to Buy?
       Backing Up Your PC
    Putting Technology to Work for You
Support