Instructions are different depending on whether you are running Windows XP. Please verify that you are using the correct instructions.
If you have Windows XP: Creating TAC Backup
If you do not have Windows XP, follow these instructions:
The default location for the TAC data is in the folder:
C:\Program Files\Clear Computing, Inc\TAC 2004
Within that folder there are two other folders
DataSample (This is the sample data directory you can use to train and test the TAC features)
Data (this is the production data directory)
We recommend that you backup the TAC 2004 folder and all its sub directories as follows:
1. Have everyone get out of the TAC application
2. Make a copy of the TAC 2004 folder to a directory on you local PC, within a folder called "BACKUP". This creates a duplicate of the data quickly and you can then allow other users to access the TAC application.
3. Using any CD-R software, create a backup CD of the C:\BACKUP\TAC 2004 folders onto the CD.
4. Label the CD with a permanent marker and remove the CD from your location.
To verify the backup copy of the data, simple start the TAC application and switch to the C:\BACKUP\TAC 2004\Data folder and all your customers should be there.